|
 Alexander Forbes
Assistance Services!
is
provided by ER24
Our experienced operators are waiting for your call – 24 hours a day, 7 days a week!
|
|
To deliver
tangible added value to our clients, a carefully selected
suite of benefits is included as an automatic feature
of your policy
You dial
ONE number to access an effective information and
emergency support system. |
|
Motor Service!
(RSA only) |
- Roadside assistance for passenger
and 4 x 4 vehicles
- Flat tyre/battery assistance away
from home
- Tow-in services to the nearest
dealer
- Recovery and repatriation of an
immobilised vehicle
- Delivery of fuel (cost of fuel
excluded)
- Telephonic assistance with
recovery of keys locked in vehicle
- 24 hour telephonic travel and
route assistance in all major metropolitan areas.
|
|
Medical Service!
(RSA only) |
- Emergency medical assistance
- Medical response by road or air
- Transfer to a medical facility
- Emotional support and tele-counselling
- Access to Rape Centres of
Excellence. Guaranteed hospital admission of up to
R5000.
|
|
Acci-Management Service!
(RSA only) |
- Advice on the correct procedures to follow at the
scene of an incident
- Dispatching of ambulances and
notification of police
- Assistance with repairs and
insurance claims
- Towing by an approved towing
contractor and storage at an approved panel shop.
|
|
Emergency Home Service!
(RSA only) |
- Assistance for out of hours home
emergencies, which include call-out fee and one hour’s
labour; burst geysers, broken windows and much more.
|
|
Telephonic Assistance! Outside South Africa |
|
Lesotho, Botswana, Swaziland,
Namibia, Zimbabwe, Malawi,
Zambia or Mozambique.
Telephonic assistance only provided outside the
borders of South Africa when you are in an
accident or become ill
|
|
 |
|
The service providers appointed are all
independent contractors. Although every effort is made
to monitor and assess these service providers, the
responsibility of loss, damage or unsatisfactory
workmanship remains with the appointed service provider.
Assistance will only be provided where Assistance
Services! was contacted in the first instance. Should
you contact a service provider directly, we will not be
liable for any costs incurred.
Alexander Forbes Assistance Services! current
partners are:
Alexander Forbes Insurance Company is an authorised
Financial Services Provider.
Licence No 30414
|
